Great leaders deliver great experiences. They help people feel good through developing a positive outlook. This includes showing gratitude & forgiveness, ensuring people enjoy themselves and have fun, developing confidence and optimism.
Absolutely nailed it James. Awesome leaders need to treat their team members as first class citizens. They need to provide care, compassion & confidence to their employees & keep them productive & happy.
That leads to my belief that an ethical business is one that puts themselves in a place to align the needs of their shareholders, customers and users. The simplest way to do this is to merge customers and users, so that the service offered is to the paying customer, or, in other words, the customer who uses the core offering pays for the offering. By doing this, the company makes money by providing value to the customer, who pays for it. The better the product, the more money made from customers, and in turn, the more money to the shareholders. Hence, there is no conflict of interest here. I hope to find something better here in the future .
Thanks for sharing your perspective. These are extremely valid points & key triggers for a broken workplace.
Till now, employees are looked at as transactional assets that enable value creation but never partake in active value consumption. It is time we place employees at the same pedestal as customers. Business value should flow back to employees unhindered & vice versa. Just like customers, businesses need to win over fickle-minded employees.
A pay raise should be given to acquire a new customer, take up a new job role or risk a moonshot idea. It should not just be predicated on archaic & ad-hoc performance evaluation that takes 12 months to realize. When a code can be shipped in 48 hours & customers be acquired in days, why make employees wait months for that pay hike ?
Great leaders deliver great experiences. They help people feel good through developing a positive outlook. This includes showing gratitude & forgiveness, ensuring people enjoy themselves and have fun, developing confidence and optimism.
Absolutely nailed it James. Awesome leaders need to treat their team members as first class citizens. They need to provide care, compassion & confidence to their employees & keep them productive & happy.
That leads to my belief that an ethical business is one that puts themselves in a place to align the needs of their shareholders, customers and users. The simplest way to do this is to merge customers and users, so that the service offered is to the paying customer, or, in other words, the customer who uses the core offering pays for the offering. By doing this, the company makes money by providing value to the customer, who pays for it. The better the product, the more money made from customers, and in turn, the more money to the shareholders. Hence, there is no conflict of interest here. I hope to find something better here in the future .
Hi James,
Thanks for sharing your perspective. These are extremely valid points & key triggers for a broken workplace.
Till now, employees are looked at as transactional assets that enable value creation but never partake in active value consumption. It is time we place employees at the same pedestal as customers. Business value should flow back to employees unhindered & vice versa. Just like customers, businesses need to win over fickle-minded employees.
A pay raise should be given to acquire a new customer, take up a new job role or risk a moonshot idea. It should not just be predicated on archaic & ad-hoc performance evaluation that takes 12 months to realize. When a code can be shipped in 48 hours & customers be acquired in days, why make employees wait months for that pay hike ?